Enterprise resource planning

Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. Its' purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders

ERP(Enterprise Resource Planning ) systems typically include:
  • An integrated system that operates in real time (or next to real time), without relying on periodic update
  • A common database, which supports all applications.
  • A consistent look and feel throughout each module.
  • Installation of the system without elaborate application/data integration by the Information Technology (IT) department.
  • Finance/Accounting
    General ledger, payables, cash management, fixed assets, receivables, budgeting, consolidation
  • Human resources
    payroll, training, benefits, recruiting, diversity management
  • Manufacturing
    Engineering, bill of materials, work orders, scheduling, capacity, workflow management, quality control, cost management, manufacturing process, manufacturing projects, manufacturing flow, activity based costing, product lifecycle management
  • Supply chain management
    Order to cash, inventory, order entry, purchasing, product configurator, supply chain planning, supplier scheduling, inspection of goods, claim processing, commissions
  • Project management
    Costing, billing, time and expense, performance units, activity management
  • Customer relationship management
    Sales and marketing, commissions, service, customer contact, call center support
  • Data services
    Various "self–service" interfaces for customers, suppliers and/or employees
  • Access control
    Management of user privileges for various processes


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